LEXUS IS THE MOST DEPENDABLE LUXURY BRAND 6TH YEAR IN A ROW By JD Power Vehicle Dependability Study 2017

Experience Power of Lexus: Performance, Precision, Innovation

Lexus has captured the highest ranking in vehicle dependability among all nameplates for a sixth consecutive year with a score of 110 problems per (PP) 100 in the 2017 J.D. Power U.S. Vehicle Dependability Study (VDS). In addition to Lexus’ top score in overall nameplate ranking, the luxury brand also received three segment awards. The Lexus ES ranked highest in the Compact Premium Car segment, and the Lexus GS led the Midsize Premium Car segment. Lexus RX was the top Midsize Premium SUV. Lexus Experience Amazing: The Path Of Global Transformation At the heart of every Lexus design is “Takumi Craftsmanship” where craftsmen use their vast experience to achieve one single goal, perfection. As a result, all Lexus vehicles are created with masterful skill and attention to detail, utilizing state-of-the-art technologies to deliver an engineering masterpiece. The outstanding Turbo engine, the powerfully different Hybrid engine or the adrenaline packed F range, imaginative technology that translates into exhilarating performance and each one is built to deliver maximum performance. The spirit of ‘Omotenashi’ that translates into unsurpassed customer care. Our staff of automotive professionals take pride in representing Lexus brand and are dedicated to making customer experience unforgettable and relaxing one through tailored services that are pampering as well as rejuvenating. The 2017 U.S. Vehicle Dependability Study is based on responses from 35,186 original owners of 2014 model-year vehicles after three years of ownership. The study was fielded from October through December 2016. The study, now in its 28th year, determines overall dependability by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The study covers 177 specific problems grouped into eight major vehicle categories. J.D. Power’s VDS finds long-term durability continues to be an important consumer purchase consideration. The number of problems an owner experiences affects their repurchase intent and their vehicle’s retained value.